Privacy Policy

1. Information we collect

We collect only the information we need to provide our services:

• Account and order details — your name, email address, mobile number and country when you subscribe or create an account.
• Payment information — payments are processed securely by our third-party payment providers. We do not receive or store your full card number or security code.
• Messages you send us — information you provide when you contact us by email or through our contact form.
• Usage and device data — technical information such as IP address, browser type, device, pages visited and the date and time of your visit, collected automatically through cookies and similar technologies.

2. How we use your information

• To process your subscription and payment and give you access to the exam question banks you purchased.
• To send service emails such as order confirmations, access details and important account notices.
• To respond to your questions and provide customer support.
• To maintain, secure and improve our website and services, and to prevent fraud and misuse.
• To comply with our legal, tax and accounting obligations.
• With your consent, to send you updates or offers. You can unsubscribe at any time using the link in our emails.

3. How we share your information

We do not sell or rent your personal information. We share it only with trusted service providers who help us run our business, and only as far as necessary:

• Payment processors, to securely process your payments;
• Hosting, email and IT service providers;
• Analytics providers, to understand how our website is used.

These providers are required to protect your information and use it only on our instructions. We may also disclose information where required by law or to protect our rights, users or the public.

4. Cookies

We use cookies to keep you signed in, remember the exams in your order, keep the website secure and understand how visitors use our site. You can control or delete cookies through your browser settings; however, some features — such as checkout and your account — will not work without essential cookies.

5. Data retention

We keep personal information only for as long as necessary for the purposes described in this policy, including to provide your subscription, resolve disputes and meet legal, tax and accounting requirements. When it is no longer needed, we securely delete or anonymise it.

6. How we protect your information

We use appropriate technical and organisational measures to protect your data, including SSL encryption across our website, secure payment processing and restricted access to personal information. No method of transmission over the internet is completely secure, but we work hard to protect your information.

7. Your rights

Subject to applicable law, you have the right to:

• Request access to the personal information we hold about you;
• Ask us to correct inaccurate or incomplete information;
• Ask us to delete your information, where we are not required to keep it;
• Object to or restrict certain processing, and withdraw consent to marketing at any time.

To exercise any of these rights, email us at info@omsbexam.com. We may need to verify your identity before responding.

8. International transfers

Our service providers may store or process information outside the Sultanate of Oman. Where this happens, we take reasonable steps to ensure your information remains protected in line with this policy and applicable law.

9. Children’s privacy

Our services are intended for healthcare professionals and are not directed at children. We do not knowingly collect personal information from anyone under 18.

10. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the “Last updated” date shown above.

11. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

OMSB Exam Oman Medical Specialty Board
Muscat, Oman
Email: info@omsbexam.com